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Temperature, runtime and fault data, on the owner's terms

Connected heat pumps and HVAC systems already stream temperature, energy use and fault codes to a manufacturer's or installer's cloud. The Data Act gives owners — and the independent installer they choose — a standing right to that same data, separate from the building-level reporting the EPBD drives.

The owner's right is live; EPBD reporting is separate

The Data Act has applied generally since 12 September 2025. The recast EPBD drives separate building-level energy performance and reporting duties — don't conflate the two.

Owner access-on-request

Provide an authenticated request path for temperature, runtime, consumption and fault data already logged.

Owner-directed third-party sharing

Let an owner route their own unit's data to an independent installer or energy-service provider.

Pre-contract data transparency

Disclose what a new unit records and how it can be exported, before purchase or installation.

Accessible by-design architecture

New HVAC platforms placed after 12 September 2026 should ship the access API built in.

Field groupTypical sourceDelivery format
Temperature (indoor/outdoor/flow)Unit sensor via manufacturer/installer gatewayTime-series export or streaming API
Runtime hoursCompressor/fan runtime counterInterval export aligned to service schedules
Energy consumptionPower meter or drive telemetryInterval export per unit or zone
Fault/error codesUnit diagnostic logStructured export with code, timestamp and severity

Usually in scope

  • Temperature readings (indoor, outdoor, flow)
  • Runtime hours and compressor cycling data
  • Energy consumption per unit or zone
  • Fault and error codes

Usually outside Chapter II

  • Proprietary comfort/efficiency-optimization control algorithms
  • Cross-installation aggregate performance benchmarking
  • Firmware and embedded control logic
  • Data never captured or retained by the manufacturer's cloud

From an installer-only feed to an owner-controlled export

The manufacturer or installer cloud already has this data for remote diagnostics. The access layer decides whether the owner and their chosen third party get to see it too.

Today: a closed loop

Product

Heat pump / HVAC unit

Backend

Manufacturer/installer cloud

  • Temperature (indoor/outdoor/flow)
  • Runtime hours
  • Energy consumption
  • Fault/error codes

Only exit

Manufacturer's own app

  • No user-facing export or API
  • No route for the user to authorize a third party
  • No permissions model, so every request is a one-off exception
  • No audit trail if a user or regulator asks what was shared

With a Data Act access layer

Product

Heat pump / HVAC unit

Backend

Manufacturer/installer cloud

  • Temperature (indoor/outdoor/flow)
  • Runtime hours
  • Energy consumption
  • Fault/error codes

New layer

Data Act access layer

  • Field catalog
  • User & device entitlements
  • Consent & grant registry

Customer export & portal

CSV/JSON, self-service, same quality as the manufacturer sees

Third-party API (OAuth)

Purpose-bound grant to a repairer, analytics or energy provider

Audit & compliance log

Request, decision, recipient and delivery evidence for review

What we implement, concretely

A customer API for temperature, consumption, runtime and faults, CSV/JSON export, third-party access, and an audit layer.

CapabilityWhat it does
Customer API for temperature/consumption/runtime/faultsAuthenticated access to per-unit operational data
CSV/JSON exportSelf-service export sized for homeowner or building-management ingestion
Third-party accessPurpose-bound, revocable credentials for an independent installer or energy-service provider
Entitlement & audit layerOwner/lessee-aware access control with a reviewable decision log

Start with one unit family and one installer partner

Prove field-level classification and the trade-secret boundary on one product line before extending it across your full range.

  1. Trace the telemetry pipeline

    Map every field from unit sensor through gateway, cloud storage and analytics, and classify raw vs. derived.

  2. Model entitlements

    Connect unit identity to ownership, lease and commercial-financing records, including end-of-lease handoff.

  3. Design the owner API

    Define catalog, request, third-party grant and delivery endpoints separate from internal engineering APIs.

  4. Build the decision engine

    Turn catalog, entitlement, trade-secret and privacy checks into explainable allow, partial and refuse outcomes.

  5. Ship export and streaming

    Deliver a historical export and, where useful, a live feed matching the platform's own refresh cadence.

  6. Test the edge cases

    Run through leased commercial units, multi-zone buildings and disputed control-algorithm requests.

HVAC & heat pump Data Act FAQ

Can an independent installer get fault-code data without going through the manufacturer's app?

Yes — this is a normal Article 5 request. The homeowner or building operator directs their unit's fault and diagnostic data to the independent installer or service company of their choice, for the agreed repair or maintenance purpose, rather than being limited to the original manufacturer's own service network.

Is the heat pump's control algorithm a trade secret?

The algorithm that optimizes compressor cycling and comfort setpoints can be, through the Act's structured trade-secret process. The temperature, runtime and energy readings it produces are not automatically covered just because a proprietary algorithm generated them — those are the operational data the owner is entitled to.

How does entitlement work for leased commercial HVAC equipment?

The Data Act's user definition covers renters and lessees for the duration of their agreement, which matters for commercial buildings where HVAC equipment is often leased rather than owned outright. Build the entitlement model around the lease term, with a clear handoff back to the leasing company or building owner at end of term.

Do we need real-time streaming, or is periodic export enough?

Only where continuous delivery is both relevant and technically feasible, matching the quality already available to the holder. Most HVAC platforms already poll on an interval rather than stream continuously — a compliant export can follow that same cadence rather than requiring new real-time infrastructure.

How does this interact with EPBD building-level energy reporting?

They operate at different levels. The recast EPBD drives building-level energy performance and reporting obligations that may aggregate HVAC data among other building systems. The Data Act is the separate, ongoing right for the equipment owner and their chosen third party to access that specific unit's own operational data — useful input into EPBD reporting, but not the same obligation.

Is a smart thermostat that controls the HVAC unit a separate connected product with its own access rights?

Usually yes. A thermostat and the heat pump or furnace it controls are commonly built by different companies and hold separate data — see our dedicated smart thermostat page for how that device's own setpoint, occupancy and schedule data is scoped, distinct from the HVAC unit's own runtime and fault data covered here.

Send us your HVAC platform and gateway setup.

Tell us your product line, current manufacturer/installer cloud, what you already log, and who's asking for access. We'll scope a pilot that proves one field-level access decision end to end.